Contact your buyer. Like you, buyers can have emergencies or computer problems. The buyer may not be able to respond to you right away. If the buyer doesn't respond to your email, you may want to request their contact information and give them a call.
Send a payment reminder. Send your winning buyer a friendly payment reminder between 3 and 30 days after the listing closes.
File an Unpaid Item Dispute. If after following the steps above, you didn't get a response from the buyer, or if you feel that you won't receive payment, review the Unpaid Item Process.
Request a Final Value Fee credit. If you are unsuccessful in resolving the issue with your buyer 10 days after filing the Unpaid Item Dispute, you can request a Final Value Credit.
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| Nov. 20, 2008 | BROWSE |
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EPMarketplace.com is 100% FREE to list your item on the site. We also have the lowest Final Value Fees, allowing you to get more value out of your photography equipment. The cost depends on total of fees calculated based on the selling price, selling format, and optional listing upgrades. Insertion Fee
- FREE! We do not charge you anything to list your item! There is no risk involved. If your item does not sell, you do not have to pay anything! Final Value Fee
- If the item sells, you are charged a Final Value Fee. The Final Value
Fee is based on the final amount the item sells for. The Final Value
Fee does not include shipping costs. Click here to view our Final Value fees. Listing upgrades - Additionally, you may want to add extra features to your listing in order to help your auction stand out. A charge would be added for each listing upgrade. The charges also depend on the category and format you list in. When you sell an item, you can review your fees on the Sell Your Item form before you submit your listing. If your buyer has not completed the sale, here is what you need to do: |
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