EPMarketplace

EPMarketplace.com Customer Support is committed to providing the best customer support to all of our members.

If you haven't found the information that you're looking for in our Help system, Customer Support will be happy to help you.

You can contact Customer Support by using email.

Note: EPMarketplace.com does not offer general phone support. Email support allows us to serve you better than phone support would because we can respond to your questions quickly while ensuring that our answers are reliable and consistent. For instance, we save a record of all of our communications with you. That allows us to avoid duplicate responses and we keep track of the questions that you ask. We keep your correspondence on file as a way of documenting important information that you might need to refer to later on.

When contacting Customer Support

When contacting Customer Support, keep in mind the following:

Provide as many details as you can! Include dates, item number, member IDs, and any steps you took before asking your question.

Note: If you have a question about a transaction, please contact your bidder or seller before contacting EPMarketplace.com.